Privacy Policy
Betr Finance is committed to protecting your privacy and handling your personal information in an open and transparent way. This Privacy Policy explains how we collect, use, store and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
By using our website or engaging our services, you consent to the collection and use of your information as described in this policy.
What information do we collect?
We may collect personal information that is reasonably necessary for us to provide our services to you. This may include:
Your name, date of birth and contact details (such as phone number, email address and residential address)
Identification information (such as driver’s licence or passport details where required)
Financial information, including income, employment details, assets, liabilities and credit history
Business information if you are applying for finance in a business capacity
Information you provide when you contact us, complete forms, or interact with our website
Technical information such as IP address, browser type and website usage data
We generally collect personal information directly from you, but in some circumstances we may collect information from third parties such as lenders, credit reporting bodies or service providers.
How do we use your information?
We use your personal information to:
Provide asset finance and related brokerage services
Assess your eligibility for finance products
Submit applications to lenders and communicate with financiers on your behalf
Verify your identity and comply with legal and regulatory requirements
Communicate with you about your enquiry, application or ongoing services
Improve our services, website functionality and customer experience
Send you information about products or services that may be relevant to you (where permitted by law)
We will only use your information for the purposes for which it was collected, or for a related purpose that you would reasonably expect.
Do we use cookies and other tracking technologies?
Yes. Our website may use cookies and similar tracking technologies to enhance your browsing experience and help us understand how our website is used.
Cookies may collect information such as pages visited, time spent on the site and general location data. You can disable cookies through your browser settings, however this may affect the functionality of our website.
How long do we keep your information?
We retain personal information only for as long as it is required to fulfil the purposes for which it was collected, or as required by law.
When your information is no longer needed, we take reasonable steps to securely destroy or de-identify it in accordance with legal and regulatory obligations.
How do we keep your information safe?
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
This includes the use of secure systems, access controls and administrative safeguards. While we strive to protect your information, no data transmission over the internet can be guaranteed to be completely secure.
What are your privacy rights?
You have the right to:
Request access to the personal information we hold about you
Request correction of inaccurate, outdated or incomplete information
Withdraw consent to certain uses of your information where applicable
Make a complaint if you believe we have breached your privacy rights
We will respond to all privacy requests and complaints within a reasonable timeframe and in accordance with applicable laws.
How can you contact us about this policy?
If you have any questions about this Privacy Policy, wish to access or correct your personal information, or would like to make a privacy complaint, please contact us at admin@betrfinance.com.au
We take privacy concerns seriously and will work with you to resolve any issues promptly and fairly.
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Contact us today to explore your loan options with confidence.